Matt Boone
Case 3 · Openpath inside Motorola Solutions · 2021 to 2025

After Motorola bought Openpath, nobody was assigned to own the integration. I took it on for four years.

Officially I ran Openpath's finance, then Alta's. In practice I also owned the decisions that sat between sales, product and finance, because the business needed someone looking at it whole.

Beat
the revenue plan in Motorola's deal model
4+ years
Most of Openpath's leaders stayed, past a three-year holdback
Sep 2025
Move off old customer plans launched
2021 to 2025
Years I carried the integration
Then

Motorola bought a fast-growing cloud access business that sold through installers. It had to keep growing while it was folded in.

The calls

Keep the integration funded, keep the economics in front of leaders, and fix what slowed sales before what could hurt growth.

Where it landed

Openpath beat its deal model, its leaders stayed, and the hardest moves were under way when I stepped into a new role.

The years, at a glance
20212022202320242025 Openpath acquiredJul 2021 New plans for new customersFeb 2022 One-year review, Jul 2022 Old-plan move launchedSep 2025 New role, Dec 2025 Integration funded from our own operating budget
The calls, in order
Call 1 · 2022 onward
Keep the integration funded

The integration budget sat in the year of the deal, and we closed in July. Some of it carried into the next year; most did not. I funded what mattered from our own operating budget and cut elsewhere to keep it moving.

What it cost: other spending we chose not to do, and a slower timeline than the deal case assumed.
In the deal case
  • Integration budget for the year of the deal
  • About six months left after a July close
What we did
  • Funded the rest from our operating budget
  • Cut elsewhere to make room
Call 2 · 2021 to 2025
Keep the economics in front of leaders

Openpath sold hardware followed by a subscription that customers kept renewing. Most of Motorola's businesses sold one-time licenses, and the deal case modeled Openpath that way. When sales leaders from the on-premise business took over Openpath's sellers, cloud had to compete for attention inside its own team.

What I did: built a break-even view of the cloud business against on-premise, on orders, revenue and margin, and had my team refresh it with every forecast. It was the evidence for aligning sales compensation with cloud.
How each model earns over time One-time sale Hardware plussubscription Year 1Later years, as customers renew
Illustrative shape. No real figures.
Call 3 · 2022 to 2025
Fix what slows sales first

First, I changed how reseller discounts worked so Openpath matched the rest of the portfolio. Two harder calls waited, so we wouldn't hurt growth: retiring old customer plans, and a revenue-share arrangement that let small installers sell us. As the business grew, both got harder.

How they stood when I moved on: I pulled the teams together for the move off old plans, with funding granted and pulled more than once. It launched in September 2025, moving each customer at renewal over about 15 months. I argued to keep revenue share and offer it more widely; that decision was still open when I left.
Move off old customer plans
Launched

September 2025. Each customer moves at renewal, the least disruptive point for customers and installers.

How people's work changed

The people who came with Openpath kept building after the deal, and that is a large part of why it beat its plan.

Openpath's leaders
A three-year holdback
→
Most stayed past four years, and several led larger parts of the portfolio
The finance team
A new parent, new systems, new rules
→
Studied the businesses we joined first, then ran as stewards of the business
Where it landed

Openpath beat the revenue plan in Motorola's deal model. Its leaders stayed well past their holdback. The move off old plans was running when I left to build the recurring-revenue team in December 2025; the revenue-share decision was still open when I left Motorola in July 2026.

What I would do differently

Agree up front on what finished looks like, and keep a written record of what's done, who owns it and where it stands, so whoever picks it up can carry it. And plan the timeline in years.

What this shows

I take ownership when it isn't assigned, and I protect the value of an acquired business while the people and budgets around it change.

Read the full story (about 4 minutes)

Then, 2021

Motorola Solutions bought Openpath in July 2021. Openpath sold cloud access control through installers who resell it: hardware first, then a subscription customers kept renewing. It kept growing quickly after the deal, which was good for the business and made every integration decision bigger the longer it waited.

What I owned

Officially, Openpath's finance, and then Alta's. Nobody was assigned to own the integration, and there was no integration office. Early on, I watched each team pulled toward its own home: sales toward the sales organization, product toward engineering. I had come in as part of Openpath's leadership, and I saw myself as a steward of the business as a whole and of its people. So I kept owning the decisions that sat between teams.

The calls, in order

  1. Keep the integration funded. The integration budget in the deal case covered the year of the deal, and we closed in July. Some work carried into the next year; most of the budget did not. I funded what mattered from our own operating budget and cut elsewhere to make room.
  2. Keep the economics in front of leaders. Most of Motorola's businesses sold one-time licenses, and the deal case modeled Openpath that way. At the one-year review, we walked the parent company's finance and sales leaders through how the subscription model actually earned. Our reporting followed accounting standards and stayed as it was. What had to change was how the model was understood. When sales leaders from the on-premise business took over Openpath's sellers, I built a break-even view of the cloud business against on-premise, on orders, revenue and margin, and my team refreshed it with every forecast. It became the evidence for aligning sales compensation with cloud. It stayed a running conversation for years.
  3. Fix what slows sales first. I changed how reseller discounts worked so Openpath matched the rest of the portfolio, through the ordering portal and the accounting system. Two harder calls waited so we wouldn't hurt growth. One was retiring the old customer plans, including monthly billing. The other was a revenue-share arrangement only Openpath used, which kept small installers in our network but would have cut reported revenue if we dropped it, with no change to profit or cash. In 2025 I pulled finance, product, billing engineering, marketing, legal and operations together for the move off old plans, with funding granted and pulled more than once. It launched in September 2025, moving each customer at renewal over about 15 months. I argued to keep revenue share and open it to other parts of the business; that decision was still open when I left.

How people's work changed

At our CEO's request, the Openpath team studied the businesses we were joining before changing anything: how they decided and who they served. Most of Openpath's leaders stayed well past their three-year holdback, and several were asked to lead larger parts of the portfolio. That kept the teams under them together, and kept them building the way they had before the deal.

Where it landed

Openpath beat the revenue plan in Motorola's deal model. The move off old plans was running when I left to build the recurring-revenue team in December 2025. The revenue-share decision was still open when I left Motorola in July 2026.

What finished means

The business is where you set out to take it, and nothing is waiting on a team to do a thing.

What I would do differently

Agree up front on what finished looks like, and keep a written record of what's done, who owns it and where it stands, so whoever picks it up can carry it. And plan the integration timeline in years.

Source: Openpath and Motorola Solutions records, 2021 to 2025. No customer, partner or pricing figures are published.
Matt Boone | Finance executive | Case 3